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Information

MON-FRI from 09:00 to 18:00,
SAT, SUN - closed

Delivery



To the "Nova Poshta" branch

The delivery time to the "Nova Poshta" branch is 1 - 3 days.

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the specific date of receipt of your order on the website of the company "Nova poshta"

Delivery to the "Nova Poshta" branch is carried out according to Nova Poshta tariffs, payment of the delivery cost is made at the branch upon receipt of the goods.


Delivery by "Nova Poshta" courier to the address

The terms of delivery by the "Nova Poshta" courier are 1 - 6 days.

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the specific date of receipt of your order on the website of the company "Nova poshta"

Delivery by the "Nova Poshta" courier is carried out according to Nova Poshta tariffs, the delivery cost is paid upon receipt of the goods. Free delivery does not apply to delivery by courier.


Importantly!
Before shipping, all goods are checked and insured at full cost. Upon receipt of the shipment, you must check the goods directly at the branch of the "Nova Poshta" company in the presence of an employee, or upon delivery to the address in the presence of the courier. In the case of an incomplete set, a lack of goods, a certificate of non-conformity must be drawn up. If the packaging is damaged, or mechanical damage is detected on the product, you must refuse the shipment or file a claim with the "Nova Poshta" company. "Nova poshta" company compensates for damages if they were caused due to the fault of the company.


Read also about the conditions for receiving shipments

WHAT CAN I SEND TO THE POST OFFICE?!

- Documents, as well as parcels up to 20 kg of actual weight and no larger than 42x24x58 cm.

- Only fully prepaid parcels (you can conveniently pay for the delivery service in the Nova Poshta mobile application).

- Goods with a declared value of no more than UAH 15,000


Ukrposhta

To "Rozetka" delivery points

Estimated delivery times to Rozetka delivery points are 3 - 7 days (possible delays).

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the approximate date of receipt of your order or the status of the parcel on the website of the Rozetka Delivery company: https://rozetka.delivery/

Delivery to "Rozetka" delivery points is carried out according to the company's tariffs.


Importantly!
Before shipping, all goods are checked and insured at full cost. Upon receipt of the shipment, you must check the product directly at the "Rozetka" delivery point in the presence of an employee. In the case of an incomplete set, a lack of goods, a certificate of non-conformity must be drawn up. If the packaging is damaged, or the product shows mechanical damage, you must refuse the shipment or file a claim with "Rozetka". The company "Rozetka" compensates for the damages, if they were caused due to the fault of the company.


To the branch of "Ukrposhta"

Delivery times to the "Ukrposhta" branch are 3 - 14 days.

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the specific date of receipt of your order on the website of the company "Ukrposhta"

Delivery to the "Ukrposhta" branch is carried out according to Ukrposhta tariffs, payment of the delivery cost is made at the branch when receiving the goods.


Delivery by "Ukrposhta" courier to the address

The terms of delivery by the "Ukrposhta" courier are 3 - 14 days.

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the specific date of receipt of your order on the website of the company "Ukrposhta"

Delivery by Ukrposhta courier is carried out according to Ukrposhta tariffs, payment of the delivery cost is made upon receipt of the goods. Free delivery does not apply to delivery by courier.


Importantly!
Before shipping, all goods are checked and insured at full cost. Upon receipt of the shipment, you must check the goods directly at the Ukrposhta branch in the presence of an employee or upon delivery to the address in the presence of the courier. If the packaging is damaged, or mechanical damage is detected on the product, you must refuse the shipment or file a claim with the "Ukrposhta" company. The company "Ukrposhta" compensates for the damages, if they were caused due to the fault of the company.


To the Meest Post office

Delivery times to the "Meest Post" branch are 1 - 7 days.

After sending the order, you will receive an SMS message with the number of the express invoice.
You can specify the specific date of receipt of your order on the website of the company "Meest Poshta"

Delivery to the "Meest Poshta" branch is carried out according to the carrier's tariffs, payment of the delivery cost is made at the branch when receiving the goods.


Delivery by "Meest Poshta" courier to the address

Delivery terms by "Meest Poshta" courier are 1 - 6 days.
After sending the order, you will receive an SMS message with the number of the express invoice.
Delivery by "Meest post" courier is carried out according to the rates of Meest post, payment of the delivery cost is made upon receipt of the goods. Free delivery does not apply to delivery by courier.


Importantly!
Before shipping, all goods are checked and insured at full cost. When you receive the shipment, you need to check the product directly at the "Meest Poshta" branch in the presence of an employee. In the case of an incomplete set, a lack of goods, a certificate of non-conformity must be drawn up. If the packaging is damaged, or mechanical damage is detected on the product, you must refuse the shipment or file a claim with the "Meest Post" company. The company "Meest Poshta" compensates for the damages, if they were caused due to the fault of the company.

Pay attention!

The delivery terms are approximate and are for informational purposes only. The delivery terms are determined on the basis that the order is processed at the current moment in time. Actual delivery times are calculated at the time the order is processed by the manager.

When ordering the delivery of goods by courier services ("Nova poshta", "Ukrposhta", "Meest Poshta") - upon receipt, be sure to check the presence of all the goods in the order, as well as its appearance.

*Payment of invoices related to the delivery of goods is carried out at the expense of the Buyer.

In case of damage to the product or incomplete completion of the order - it is necessary to refuse to receive the product and pay for it, as well as to draw up an act (claim). In the event that this situation occurs, be sure to inform us about what happened by phone: 093 993 3205 .

Due to the tense situation in the eastern region, the delivery of goods to the cities of Donetsk and Luhansk has been temporarily suspended. At the same time, delivery to Luhansk and Donetsk regions and other temporarily occupied territories is severely limited and delayed.


* free delivery means free delivery of orders in the amount of UAH 2,500 or more to a post office or a post office. Delivery by courier to the recipient's address is paid for by the recipient at the carrier's rates.

* some types of delivery may not be available for some product categories. The available delivery options for your order will be shown at checkout.

‼️ Important ‼️

Please check the product for mechanical damage or incompleteness immediately upon receipt.

In case of any problems with the parcel, contact us to solve them. You can refuse to receive such a product and not pay its cost.

We cannot guarantee that the issue will be resolved in your favor if you do not check the package upon receipt.